Council’s strategy is to be a SaaS (Software as a Service) focused organization. Following a recent competitive tendering process, the City of Moreland chose the superior Community Suite provided by Open Office. The project which encompasses Finance, Payroll, Human Resources and other associated modules will be implemented in the next 12 months. The evaluation emphasis was on the “strategic and customer centric”, rather than any one specific single point of minor operational functionality. Council also expects to achieve major cost savings by adopting an established Cloud solution.
Moreland Council will partner with Open Office to implement the modern business solution which will provide many opportunities for internal process and workflow improvements and efficiencies in both time and cost.
The City of Moreland is a local government area in metropolitan Melbourne, Victoria, Australia. It comprises the inner northern suburbs between 4 and 10 kilometres from the Melbourne CBD. It was created in 1994 during the forced amalgamations of local governments by the Kennett Government, being created from the former local government areas of the City of Brunswick, the City of Coburg and the southern part of the City of Broadmeadows. The Moreland Local Government Area covers 51 km², and at the 2016 Census, it had a population of 162,558.
About Open Office
Established in 1990 and with over 400 government customers across Australia, Open Office has extensive history in developing complex applications for deployment within government environments.
Open Office has extensive experience in the provision, implementation and support of a comprehensive suite of government solutions with the Community Enterprise suite which encompasses Finance, Payroll, HR, Property/Rating, Asset Management, Environmental Health Management, Building/Planning, Compliance modules, Customer Request Management System and mobility applications.
The Community solution designed specifically for local government is an end-to-end solution that delivers choice. Encompassing Financials, Property and Rating, Asset Management, Licensing, Compliance and Local services, Community delivers flexibility in a fully integrated council wide solution. The first class Community Engagement Platform makes it easier for the Public sector to conduct business with Council by engaging residents and ratepayers for a more collaborative and customer-centric approach to public service delivery as well as encouraging Community-driven innovation. The Open Office solution provides everything you need to achieve high quality efficient and effective execution of fully managed customer service processes.